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Zoom additional license

link2hamzah
Newcomer
Newcomer

‎2022-07-01 11:50 PM - last edited on ‎2023-03-27 09:12 AM by Community Moderator | Employee

 i have a zoom pro license under an account which is due to be renewed in Jan 2023  , i want to purchase an additional one under same account and when i  increase the Qty of licenses to 2 , it asks for full payment of two licenses 

i mean should it charge proportionate for one license and one for full year additional license 

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Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

‎2022-07-05 07:10 AM

Hi @link2hamzah 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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