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Zoom SSO provisioning error

sankum
Newcomer
Newcomer

‎2023-08-22 06:05 AM - last edited on ‎2023-08-28 12:33 PM by Community Moderator | Employee

I am getting the below error on Zoom SSO provisioning- 

 

Error code
SystemForCrossDomainIdentityManagementServiceIncompatible
Error message
StatusCode: BadRequest Message: Processing of the HTTP request resulted in an exception. Please see the HTTP response returned by the 'Response' property of this exception for details. Web Response: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"detail":"The email domain does not match the associated domain of the account, please contact Zoom Customer Support to set up if necessary.","status":400}. This operation was retried 2 times. It will be retried again after this date: 2023-08-23T00:29:03.3429292Z UTC

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-28 12:36 PM

Hi @sankum as they can configure this and further investigate the error you're experiencing, I would advise opening a ticket with Zoom Support. You can create a ticket here

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