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Zoom Auto Renewal - Client Complaint

Apurva
Listener
Hello Team, I am upset with my Zoom Renewal. I was sent 25% Discount email upon 1 year renewal. I was charged full price on renewal. 
 
Please respond and refund 25%. 
 
Regards,
Apurva 

 

1 ACCEPTED SOLUTION

VA
Zoom Moderator
Zoom Moderator

Hi @Apurva our Support Agents will assist you further with this, please watch out for an update on your case via email.


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

2 REPLIES 2

VA
Zoom Moderator
Zoom Moderator

Hi @Apurva our Support Agents will assist you further with this, please watch out for an update on your case via email.


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

DeboraArend
Listener

This also happened to me, but Zoom automatically charged me for a year long's subscription without my consent, and keeps charging me on a monthly basis. I will need to start a lawsuit if this is not reverted, because this is infringing my rights.