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Zoom Auto Renewal - Client Complaint

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Apurva
Newcomer
Newcomer

‎2021-08-17 02:29 PM - last edited on ‎2023-03-31 02:37 PM by Community Moderator | Employee

Hello Team, I am upset with my Zoom Renewal. I was sent 25% Discount email upon 1 year renewal. I was charged full price on renewal. 
 
Please respond and refund 25%. 
 
Regards,
Apurva 

 

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-17 02:36 PM

Hi @Apurva our Support Agents will assist you further with this, please watch out for an update on your case via email.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-17 02:36 PM

Hi @Apurva our Support Agents will assist you further with this, please watch out for an update on your case via email.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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DeboraArend
Newcomer
Newcomer

‎2023-08-10 02:15 PM

This also happened to me, but Zoom automatically charged me for a year long's subscription without my consent, and keeps charging me on a monthly basis. I will need to start a lawsuit if this is not reverted, because this is infringing my rights. 

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