cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Upgrade

Temb04
Newcomer
Newcomer

‎2023-10-14 07:16 AM - last edited on ‎2023-10-20 09:48 AM by Community Moderator | Employee

I'm trying to upgrade to a zoom Pro account but its coming up as a business account and requiring me to provide company name and VAT information. Please advise.

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-20 09:50 AM

Hey @Temb04 suggest looking into the Knowledge base articles below: 

If the above KBs were not able to resolve your issue, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes