cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Account Plan

paul_pc
Newcomer
Newcomer

‎2023-10-16 12:20 AM - last edited on ‎2023-10-20 12:33 PM by Community Moderator | Employee

Hello,


I was invited to a Pro plan , However my Zoom account still shows "BASIC", even while creating a meeting I'm still notified that I can only do 40 min max. When I try to upgrade my plan from Basic to Pro I find that I'm already in the Pro plan.
Please let me know what I can do

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-20 12:35 PM

Hey @paul_pc you will need to reach out to the Owner on the account to Assign a Zoom license. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes