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2025 CMX Awards

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Temb04
Newcomer
Newcomer

I'm trying to upgrade to a zoom Pro account but its coming up as a business account and requiring me to provide company name and VAT information. Please advise.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Temb04 suggest looking into the Knowledge base articles below: 

If the above KBs were not able to resolve your issue, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

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