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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Upgrade & Time Limits

drderricknoble
Newcomer
Newcomer

‎2022-01-06 01:40 PM - last edited on ‎2023-04-06 01:49 PM by Community Moderator | Employee

I just upgraded to the PRO account. It says my payment went through, BUT it still will not allow me to schedule anything longer than 40 minutes. I am hosting a meeting tomorrow morning from 9:00 am - 11 am CST. HELP! I called, but the recording said my account didn't have phone support.

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Zoe_D
Explorer
Explorer

‎2022-01-06 02:12 PM

Hi, 

 

Thank you for reaching out. Please login to your Zoom portal and make sure your billing tab shows the correct license plan. I would recommend restarting your Zoom client as well before trying to schedule the next meeting.

 

Thank you. 

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