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drderricknoble
Newcomer
January 6, 2022
Question

Upgrade & Time Limits

  • January 6, 2022
  • 1 reply
  • 0 views

I just upgraded to the PRO account. It says my payment went through, BUT it still will not allow me to schedule anything longer than 40 minutes. I am hosting a meeting tomorrow morning from 9:00 am - 11 am CST. HELP! I called, but the recording said my account didn't have phone support.

1 reply

Zoe_D
Newcomer
Zoe_D
Newcomer
January 6, 2022

Hi, 

 

Thank you for reaching out. Please login to your Zoom portal and make sure your billing tab shows the correct license plan. I would recommend restarting your Zoom client as well before trying to schedule the next meeting.

 

Thank you. 

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