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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Upgrade & Time Limits

drderricknoble
Newcomer
Newcomer

I just upgraded to the PRO account. It says my payment went through, BUT it still will not allow me to schedule anything longer than 40 minutes. I am hosting a meeting tomorrow morning from 9:00 am - 11 am CST. HELP! I called, but the recording said my account didn't have phone support.

1 REPLY 1

Zoe_D
Explorer
Explorer

Hi, 

 

Thank you for reaching out. Please login to your Zoom portal and make sure your billing tab shows the correct license plan. I would recommend restarting your Zoom client as well before trying to schedule the next meeting.

 

Thank you.