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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Upgrade & Time Limits

drderricknoble
Newcomer
Newcomer

I just upgraded to the PRO account. It says my payment went through, BUT it still will not allow me to schedule anything longer than 40 minutes. I am hosting a meeting tomorrow morning from 9:00 am - 11 am CST. HELP! I called, but the recording said my account didn't have phone support.

1 REPLY 1

Zoe_D
Explorer
Explorer

Hi, 

 

Thank you for reaching out. Please login to your Zoom portal and make sure your billing tab shows the correct license plan. I would recommend restarting your Zoom client as well before trying to schedule the next meeting.

 

Thank you.