Unable to log in following change of email address

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2023-12-12 08:46 PM
I followed the process to change the email address on my basic account and received the email to confirm the change. Unfortunately there was no prompt to remove the 2 factor authentication first, and I can no longer login. The authenticator app is connected to my old email address so it doesn't recognise the codes.
I don't have recovery codes.
I can't do a password reset as it wants a code.
I can't contact support directly as it's a basic account.
I can't upgrade the account as I can't login.
Chatbot is useless.
How can I get it reset?
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Account Access
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