UK VAT exemption on changing billing details

[Winnieboy]

On trying to change my address and email under billing details and ticking the box to say I am VAT exempt, a message pops up that I am changing my status to non-exempt??  I cannot proceed unless I agree to this so cannot change my details!  Anyone else found this or ways round it?

Many thanks

[MGSR]

Hello @Winnieboy,

I'm sorry for the difficulty you experienced.

Just to clarify, in addition to updating your email address, are you looking to modify your billing address within the same country but with a different postal code? Also, are you planning to switch your account type from individual to business?

I'll look forward to your response.