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lost password

Nat70
Newcomer
Newcomer

a friend tried to register zoom. Her computer recognized that she had already registered, but she didn't remember her PW. She can't change it, because she's asked to give the old one... How can I help her? Thank you

1 REPLY 1

kiwikeith1
Newcomer
Newcomer

I am in the same boat.  I cant believe it is so hard to solve this as many people must forget their password