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Strange unauthorised payment

CookVL1965
Listener

Zoom have just taken a payment in March 2024 from my credit card.  However I pay in January via Paypal.  I am not able to find any contact information and the Chatbot is not helping.  I have screenshots of the payment taken and I want it refunded and explained.  

1 ACCEPTED SOLUTION

CookVL1965
Listener

Found another Post with the link to the disputes and have put in my Request.  Thanks 

View solution in original post

4 REPLIES 4

CookVL1965
Listener

Found the email *********** and will email them.  All good thanks.  

That email does not work.  I need to contact a live person about an Account I cancelled in 2021 and they have continued to take payments for 3 years.  Please give me contact details of Zoom billing.

CookVL1965
Listener

Found another Post with the link to the disputes and have put in my Request.  Thanks 

FelixBurnett2
Listener

I noticed Zoom charged my credit card in March 2024, despite my January payment via PayPal. Attached are screenshots for verification. Please refund the amount and provide an explanation. Reference: Starbucks ApplePay.