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Strange unauthorised payment

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CookVL1965
Participant
Participant

‎2024-04-07 10:52 AM

Zoom have just taken a payment in March 2024 from my credit card.  However I pay in January via Paypal.  I am not able to find any contact information and the Chatbot is not helping.  I have screenshots of the payment taken and I want it refunded and explained.  

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CookVL1965
Participant
Participant

‎2024-04-07 11:16 AM

Found another Post with the link to the disputes and have put in my Request.  Thanks 

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CookVL1965
Participant
Participant

‎2024-04-07 10:58 AM

Found the email *********** and will email them.  All good thanks.  

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CookVL1965
Participant
Participant
In response to CookVL1965

‎2024-04-07 11:08 AM

That email does not work.  I need to contact a live person about an Account I cancelled in 2021 and they have continued to take payments for 3 years.  Please give me contact details of Zoom billing.

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CookVL1965
Participant
Participant

‎2024-04-07 11:16 AM

Found another Post with the link to the disputes and have put in my Request.  Thanks 

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