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SSO setup preventing access to DOD meetings

pbumbray
Listener

When I have the Zoom application installed, I can login, but if I attempt to attend a meeting from a GOV organization, we get the following error: " You are not allowed to join this meeting. Please contact your administrator for assistance." 

When I uninstalled Zoom Desktop client, I was able to login. I believe it has to do with our SSO setup. Does anyone know how to resolve this error. 

1 REPLY 1

S_K
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi there!

 

I see that you are already receiving assistance through Zoom ticket number 18243874. Please continue to work with our Support team there.