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Restoring license to a user in a zoom pro account

PTC_team
Newcomer
Newcomer

‎2023-08-31 07:24 PM - last edited on ‎2023-09-07 11:31 AM by Community Moderator | Employee

Hi everyone! How do you restore the license of a user? We have a PRO account and even the owner role now can't change it from basic to licensed. We were able to do it before though. Thank you in advance for any help you can give!

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