cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Community email address not same as Account email address

jfire7887
Explorer
Explorer

One Year Member Anniversary badge notification sent to old email address.  Logged on with current/new email address which had already been updated with Zoom as account email address.  Cannot find where old email address is still being used for other purposes, such as community-related, so it can be updated there as well.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @jfire7887 sent you a community pm for further clarification, thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!