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Restoring a paid account

NORBG
Newcomer
Newcomer

‎2023-01-13 03:26 PM - last edited on ‎2023-05-05 11:36 AM by Community Moderator | Employee

My PAID Zoom account got linked to someone else's paid Zoom account (in effect, my account was folded under another person's account).  My paid account was downgraded to a Basic account, a refund was given to another person and I don't know how to restore my PAID Zoom account.  What do I do??

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-08 02:04 PM

Hey @NORBG did you and the other Zoom account that you were "linked" to, go through this process of Adding existing users to a paid account?

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