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Requesting refund after firgetting to cancel before end of trial

Amyf
Newcomer
Newcomer

‎2023-07-21 01:41 PM

  • I forgot to cancel my subscription before the free trial.period ended and have been deducted £144 today. I've cancelled the subscription but how do I request a refund? Will it happen automatically? 
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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-07-21 03:18 PM

Hi @Amyf , thank you for coming to the Zoom Community for assistance. 

 

Because this case is unique to your Zoom account, please submit a ticket to our billing team.

 

They are happy to assist!

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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