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Request for Refund of Zoom Pro Subscription

Semi
Newcomer
Newcomer

‎2024-10-07 05:45 PM

Dear Zoom Refund Team,
I am writing to request a refund for my Zoom Pro subscription.
I subscribed to the Pro plan on September 22, 2024, and on the same day, I requested a refund via the Zoom website’s “Contact Us” feature and canceled the subscription.
However, the refund has not yet been processed, so I am following up with this email. Could you please provide details on the refundable amount and the expected timeline for the refund?
Thank you for your prompt attention to this matter.
Topics:
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1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-08 04:24 PM

Hello @Semi,

Welcome to the Zoom Community! We're glad to have you here.

Kindly submit a ticket to our billing department, and they will be with you shortly.

Thank you, and have a good day.



Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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