Request for Refund of Zoom Pro Subscription

[Semi]

Dear Zoom Refund Team,

I am writing to request a refund for my Zoom Pro subscription.

I subscribed to the Pro plan on September 22, 2024, and on the same day, I requested a refund via the Zoom website’s “Contact Us” feature and canceled the subscription.

However, the refund has not yet been processed, so I am following up with this email. Could you please provide details on the refundable amount and the expected timeline for the refund?

Thank you for your prompt attention to this matter.

[MGSR]

Hello @Semi,

Welcome to the Zoom Community! We're glad to have you here.

Kindly submit a ticket to our billing department, and they will be with you shortly.

Thank you, and have a good day.