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Request to clarify the invoice

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Iulia_Gamar
Newcomer
Newcomer

‎2023-09-11 07:34 AM - last edited on ‎2023-09-22 11:44 AM by Community Moderator | Employee

Hello!

We have an annual subscription. In June, I was late with the payment, and when I renewed the subscription, I also paid the outstanding amount of $24.98. The accounting department is requesting an invoice for this amount separately. Please, could you assist me with this?

 

Thank you in advance

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-09-13 09:33 AM

Hi @Iulia_Gamar 

 

Invoices can be viewed and downloaded from your account. See Viewing your Zoom invoice history for details. 

 

While a separate invoice for an outstanding amount cannot be generated, our Billing team can help you locate the invoice this amount was applied to. You just need to submit a request to Zoom Billing for assistance.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-09-13 09:33 AM

Hi @Iulia_Gamar 

 

Invoices can be viewed and downloaded from your account. See Viewing your Zoom invoice history for details. 

 

While a separate invoice for an outstanding amount cannot be generated, our Billing team can help you locate the invoice this amount was applied to. You just need to submit a request to Zoom Billing for assistance.

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