cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Request payment receipts

jk9024
Newcomer
Newcomer

I am trying to get payment receipt under a former employee account.

He is no longer in the company so I don't have access to his account to look up the receipt.

Is there anyway that I can get it?

 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @jk9024.

 

All billing information should be accessible from an Admin or Owner account. If you do not have access to the Admin menu, contact the account owner or an admin for assistance.

 

Ray_Harwood_0-1728234654929.png

 


Ray -- check out the GoodClix website or the Z-SPAN website.

View solution in original post

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @jk9024.

 

All billing information should be accessible from an Admin or Owner account. If you do not have access to the Admin menu, contact the account owner or an admin for assistance.

 

Ray_Harwood_0-1728234654929.png

 


Ray -- check out the GoodClix website or the Z-SPAN website.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @jk9024!

Did you see the previous response from @Ray_Harwood?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @jk9024!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?