cancel
Showing results for 
Search instead for 
Did you mean: 

Request payment receipts

jk9024
Newcomer
Newcomer

I am trying to get payment receipt under a former employee account.

He is no longer in the company so I don't have access to his account to look up the receipt.

Is there anyway that I can get it?

 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @jk9024.

 

All billing information should be accessible from an Admin or Owner account. If you do not have access to the Admin menu, contact the account owner or an admin for assistance.

 

Ray_Harwood_0-1728234654929.png

 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

View solution in original post

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @jk9024.

 

All billing information should be accessible from an Admin or Owner account. If you do not have access to the Admin menu, contact the account owner or an admin for assistance.

 

Ray_Harwood_0-1728234654929.png

 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @jk9024!

Did you see the previous response from @Ray_Harwood?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @jk9024!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?