Regarding My Subscriptions

[onelifewellness]

I would like to inform you that I have taken the subscription pro & made payment through credit card . The plan haven't activated till now . Please resolve it asap 

[AnderV]

Hi there,

May I suggest a few steps to try and solve your issue:

• In the Zoom Portal, on the left hand menu, go to: Admin --> Account Management --> Billing --> Current Plans. Check here if your Zoom One Pro license is shown.
• If it is shown, you can assign it to yourself by following this Knowledge Article.
• If it does NOT show, please open a ticket with our Billing Team so they can assist you further.

I hope this helps you!