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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Refund last months payment please

HelenDohn
Newcomer
Newcomer

I just canceled my subscription after years of paying and little use especially v the past 6 months.     I just want my last payment back as I tried repeatedly to cancel.   I can’t get through the online chats and have no idea how to reach acres person. Frustrated 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Although this community forum is a useful resource it is not an official method to resolve billing issues.

If you are encountering charges which you believe may be incorrect, submit a request to Zoom Billing for assistance.

https://support.zoom.us/hc/en-us/requests/new

Regards

 

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