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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Refund last months payment please

HelenDohn
Newcomer
Newcomer

I just canceled my subscription after years of paying and little use especially v the past 6 months.     I just want my last payment back as I tried repeatedly to cancel.   I can’t get through the online chats and have no idea how to reach acres person. Frustrated 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Although this community forum is a useful resource it is not an official method to resolve billing issues.

If you are encountering charges which you believe may be incorrect, submit a request to Zoom Billing for assistance.

https://support.zoom.us/hc/en-us/requests/new

Regards

 

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