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Recall a Webinar

AugustoJ
Explorer
Explorer

Hello

On last Friday, August 29th I launched a 1-hour Webinar but forgot to record it. Is there any chance to get a recording of the event within the Zoom cloud?  

1 ACCEPTED SOLUTION

aileenfelix
Zoom Employee
Zoom Employee

Hi AugustoJ - Welcome to the Zoom Community. Unfortunately, if you didn't hit the record button or have the "automatic recording" feature turned on, there's no way to get the webinar back. Zoom only creates a recording when it's explicitly told to.

I know it's too late for this one, but to make sure this never happens again, you can turn on automatic recording. This is the most reliable way. You can set up your Zoom account to automatically start recording as soon as a webinar or meeting begins. This way, you'll have a copy saved without ever having to think about it. Here's a support article you can use as reference on how to enable it: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067954 

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2 REPLIES 2

aileenfelix
Zoom Employee
Zoom Employee

Hi AugustoJ - Welcome to the Zoom Community. Unfortunately, if you didn't hit the record button or have the "automatic recording" feature turned on, there's no way to get the webinar back. Zoom only creates a recording when it's explicitly told to.

I know it's too late for this one, but to make sure this never happens again, you can turn on automatic recording. This is the most reliable way. You can set up your Zoom account to automatically start recording as soon as a webinar or meeting begins. This way, you'll have a copy saved without ever having to think about it. Here's a support article you can use as reference on how to enable it: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067954 

Thank you. Wrote down.