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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Question about accounts and changing information

AJAX_
Newcomer
Newcomer

‎2024-11-07 07:39 AM

Good day! Please provide an email where I can contact to change the company name data. I also need to edit the invoices to provide them to the tax service

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-11-07 09:18 AM

Hello @AJAX_, 

Welcome to the Zoom Community! We're glad to have you here.

Kindly submit a ticket to our billing department for your requests. 

Have a great day. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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