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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Problem with login

daria_volo
Newcomer
Newcomer

I had this problem. My account was linked to Facebook, but I needed to log in not through Facebook, but through my mail and password. I found the instructions and turned off Facebook login in the settings. Now I'm trying to reset my password, but I get an email that says:
We have received a request to change your account password. The system states that you can log in to Zoom through Facebook. Click on the button below and select login via Facebook.

But I can't log in via Facebook as I have disabled this feature. How do I access my account?

1 REPLY 1

cosmonut
Newcomer
Newcomer

Did you ever figure out how to fix this? I am having the same problem but with Google.