cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

don't know the account subscribed to my VISA card

kamalbaaklini
Explorer
Explorer

I don't know the account subscribed to my VISA card,

withdrawal being made, and i want to stop it

 

please help

 

i have the description of the transaction coming from bank, but not showing the login name or account name or anything to refer to.

 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @kamalbaaklini!

Welcome to the Zoom Community! We're glad to have you here.

To receive further assistance with identifying your account, please submit a ticket to our billing department.

Thank you and have a good day! 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @kamalbaaklini!

Welcome to the Zoom Community! We're glad to have you here.

To receive further assistance with identifying your account, please submit a ticket to our billing department.

Thank you and have a good day! 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?