cancel
Showing results for 
Search instead for 
Did you mean: 

Pro plan features: duration of meetings

Arlee
Listener

I've purchased a Pro plan but just wanted to double-check; does this buy 30 hours of Zoom meeting time over the course of a week/month/year or is it meant to be 60 sessions of 30 minutes over the year, or something else?

 

4 REPLIES 4

EddiePAEK
Community Champion | Zoom Employee
Community Champion | Zoom Employee

I guess that the 30 hours of Zoom meeting time over means per a meeting, not course of a week/month/year.
See https://support.zoom.us/hc/en-us/articles/202460676

Paid licenses (Licensed and On-Prem)

Meeting ends after 30 hours (active or idle)

  • 1 host, no participant
  • 1 host, any number of participants
  • 0 host, any number of participants (join before host)

Rupert
Community Champion | Customer
Community Champion | Customer

Yes. 30 hours is the limit of any single instance of a Meeting - subject to the participation requirements. Even after 30 hours, the same meeting can be started again and go on for another 30 hours.

coachMel
Listener

I paid for pro plan but my meeting today was cut off at 40 minutes. 

Adyarta
Observer

I bought a Pro plan, but only got 40 minutes for a meeting. I Don't understand why.