Please cancel the recent payment so I can update my credit card information

[PEMFC]

I would like to cancel today’s payment and make it again with another card.

[Mandel · Accepted solution]

Hi @PEMFC ,

If you have not already done so, I recommend that you submit a request to Zoom Billing for assistance. They can help process the refund and charge the new payment method if applicable.

Thank you for your understanding.

Zoom Community Team

[MGSR]

Hello @PEMFC!  Thanks for reaching out! Since additional help can be provided by our billing team through a ticket, I’ll be marking @Mandel's answer as a solution for others with the same question. If you need further assistance, please don’t hesitate to contact Billing by submitting a ticket.