Please also refund the dates that I had been downgraded incorrectly.

[teerati]

Dear Zoom team
I had paid the amount of $149.90 on the date of 19 Jul 2021 for the subscription of standard pro annual subscription. Invoice number is INV97804552. I had since been downgraded to basic plan due to non payment. Please review this information and restore the plan the standard pro as soon as possible as I am unable to teach classes i had planned for. Please also refund the dates that I had been downgraded incorrectly.
Thanks,

[RN · Accepted solution]

Hi @teerati, if you could please contact our billing team directly as they can better assist you! Thanks! 🙂