cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Payment

Helena02
Newcomer
Newcomer

Does somebody know how long it takes that Zoom unlocks my pro account?

I payed via instant bank transfer hours ago and it still says "after receipt of payment we will inform you by mail". 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Helena02 has the license been assigned to your account? If not, I would suggest looking into the KB on Assigning Zoom licenses. You can look to see if the license is assigned by going to your profile https://zoom.us/profile > License 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!