cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Payment

irina_zenchenko
Newcomer
Newcomer

‎2022-10-31 08:26 AM - last edited on ‎2023-04-25 12:27 PM by Community Moderator | Employee

Hello I would like to change tariff plan from basic to professional.  But before payment system give massege "Please Note You are ineligible to receive this offer. Click here to return to your current plans."

How can I change tariff plan?

Topics:
1 REPLY 1

ZoomerIT
Community Champion | Employee
Community Champion | Employee

‎2022-10-31 11:31 AM - edited ‎2022-10-31 11:32 AM

Hi @irina_zenchenko,

     Thank you for reaching out to the Zoom Community! I would recommend submitting a billing request using the link here: https://support.zoom.us/hc/en-us/requests/new. Please make sure to select the "Billing & Account Mangement" option.

 

Thank you!

0 Likes