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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Payment issue

Henii2
Newcomer
Newcomer

‎2025-03-23 02:58 AM

I made a mistake in the payment.

I accidentally clicked on an annual subscription.

So, I would like to cancle and request a refund. Please help me.

Topics:
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2 REPLIES 2

Henii2
Newcomer
Newcomer

‎2025-03-23 03:03 AM

Sorry,I made a mistake in the payment.

I accidentally clicked on an annual subscription.

so, I would like to cancel and request a refund. Please help me..

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to Henii2

‎2025-03-25 12:11 PM

Hello @Henii2,

Welcome to the Zoom Community! We're glad to have you here.

We are currently reviewing your Zoom account, and our team will reach out to you directly to provide further assistance.

For now, we appreciate your patience.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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