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2023-02-15
09:58 PM
- last edited on
2023-05-05
11:57 AM
by
Bri
I recently made a payment to upgrade my Zoom plan, but my account has not been upgraded yet. The payment was made on 15/02/2023. I haven’t received any invoice details and no PDF is attached to the purchased mail, the text says "payment successful" and the amount is also deducted from the bank.
2024-01-03 06:04 AM
Facing the same problem in Jan 2024! Created a new account and purchased a pro plan personal. Received e-mail on payment receipt. But my plan stats is still basic. I have made annual payment close to 170 USD! please help find a resolution.