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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Password Help

kelliejackson
Newcomer
Newcomer

‎2022-07-01 08:57 PM - last edited on ‎2023-04-21 10:14 AM by Community Moderator | Employee

I can not remember my password. I can't reset my password because I don't have access to the email anymore. I am trying go into my account and change the email. I can still access zoom because my computer remembers the password. Can someone help?

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-07-03 03:07 PM

Us volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new

Tell them you lost access to the original email address, and provide both email addresses in the ticket. 


Ray -- check out the GoodClix website.
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