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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Password Help

kelliejackson
Newcomer
Newcomer

‎2022-07-01 08:57 PM - last edited on ‎2023-04-21 10:14 AM by Community Moderator | Employee

I can not remember my password. I can't reset my password because I don't have access to the email anymore. I am trying go into my account and change the email. I can still access zoom because my computer remembers the password. Can someone help?

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-07-03 03:07 PM

Us volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts. Please submit a Support Ticket to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new

Tell them you lost access to the original email address, and provide both email addresses in the ticket. 


Ray -- check out the GoodClix website.
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