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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Account Not Activate after Payment

CASPAE10
Newcomer
Newcomer

‎2022-06-23 02:04 AM - last edited on ‎2023-04-21 10:14 AM by Community Moderator | Employee

We've made a payment for a Standard Pro Annual Acount, valid until March 29, 2023. The account is still valid as a basic subscription.

It's causing a lot of inconvenients and we would like you to solve this situation as quickly as possible.

Best Regards,

Topics:
3 REPLIES 3

smason1
Newcomer
Newcomer

‎2022-06-23 02:26 AM

Hi, Did you get a response from ZOOM I am having exactly the same issue. When i ring the contact numbers they do not connect.

CASPAE10
Newcomer
Newcomer

‎2022-06-23 02:37 AM

Exactly the same, we are having a lot of troubles connecting with Zoom Suport, and we need this fixed.

0 Likes

CASPAE10
Newcomer
Newcomer

‎2022-07-05 02:24 AM

Still no solution for this problem!!

0 Likes