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Not able to purchase additional licenses

Valeria_mind
Newcomer
Newcomer

‎2023-10-10 11:52 AM - last edited on ‎2023-10-17 10:15 AM by Community Moderator | Employee

I have a Pro account, and I want to purchase additional licences. For some reason, I am not able to edit my plan (the edit button is not working), so I am not able to buy more licences.  Could you please help?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-17 10:16 AM

Hey @Valeria_mind suggest looking into the knowledge base article on Upgrading your account and add-ons. If you're still having issues upgrading, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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