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Mistaken Subscription

SilverWolf22
Newcomer
Newcomer

‎2023-10-17 08:10 AM - last edited on ‎2023-10-17 08:31 AM by Community Moderator | Employee

I was in my class when it happened and it was a mistake. I accidentally subscribed to Zoom without meaning to and I didn't realize it happened until I looked at my billing statement. I was looking to see if I could get a refund but I can't find someone to help me with this problem virtually besides the bot ai chat, which didn't help lead me to the right direction for this.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-10-18 06:59 AM

Hi @SilverWolf22 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. Let them know that you subscribed by mistake. If this just recently happened, they're likely to help you with a refund.

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