cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Not able to purchase additional licenses

Valeria_mind
Newcomer
Newcomer

‎2023-10-10 11:52 AM - last edited on ‎2023-10-17 10:15 AM by Community Moderator | Employee

I have a Pro account, and I want to purchase additional licences. For some reason, I am not able to edit my plan (the edit button is not working), so I am not able to buy more licences.  Could you please help?

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-17 10:16 AM

Hey @Valeria_mind suggest looking into the knowledge base article on Upgrading your account and add-ons. If you're still having issues upgrading, I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes