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No access to old email address

Micheleworstell
Newcomer
Newcomer

I no longer have access to my sign in email account. I can not access my old email address and need to reset my password and email address.  How do I do that?

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Micheleworstell ! I know it's been a while since you initially posted this, but did you get your issue resolved? If not, I would suggest creating a support ticket: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000996591


Bri
Zoom Community Team
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