No Zoom account admin: How to assign license

[JJager]

The Zoom account admin no longer works for us.  How do we receive/assign our updated License?

[colegs]

@JJager - Do you still have the account owner, or is that who left?  If the owner left, can someone reset their password so you can sign in on their behalf?  If so, then you can change the account owner in the account profile to someone else (who needs to be an admin at the time).  If not, do you have any other admins on the account at this time who can submit a support ticket to have the owner changed?

[JJager]

Thank you for your response!  Unfortunately, it was the account owner who left, and he was the sole admin.

[colegs]

@JJager - I have been assured that you can open a support ticket and they will be able to assist you from that point.

[JJager]

Thank you so much, I'll cross my fingers!