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No Refund Option

WalleDumas
Newcomer
Newcomer

‎2024-03-09 01:10 PM

I received an email today automatically renewing my subscription to Zoom, without any notice. At this time I am not able to pay for Zoom. I just cancelled my plan, but there is no refund option anywhere. Is there anyway to get a refund?

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1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-03-11 12:24 PM

https://support.zoom.com/hc/en/getting-started-with-billing?id=zoom_billing_guide

then select "request refund"

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