cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

No Refund Option

WalleDumas
Newcomer
Newcomer

‎2024-03-09 01:10 PM

I received an email today automatically renewing my subscription to Zoom, without any notice. At this time I am not able to pay for Zoom. I just cancelled my plan, but there is no refund option anywhere. Is there anyway to get a refund?

0 Likes
1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-03-11 12:24 PM

https://support.zoom.com/hc/en/getting-started-with-billing?id=zoom_billing_guide

then select "request refund"

0 Likes