Zoom Community

Community

Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I have zoom pro, paid by monthly plan.

but, they charge me twice, one is monthly, one is annual charge.

my account only shown monthly payment billing.

but I credit card charged

how can I refound it?

1 REPLY 1

I have zoom pro, paid by monthly plan.

but, they charge me twice in one month,

my account only shows one monthly payment billing.

but I credit card charged by twice

how can I get refund?

Double charged