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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Login account issues

mpink
Newcomer
Newcomer

‎2023-11-09 11:03 AM - last edited on ‎2024-01-17 11:11 AM by Community Moderator | Employee

I have two accounts (i think), so on one I can reset password, on the other I cannot.

so how do I get this solved with the currently unresponsive pw, it was once a paid, business

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-11-14 01:23 PM

hi @mpink 

 

There's a lot of information on the Account Access hub in Zoom Support. If nothing there helps, there's a link to contact support at the top of that page.

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