cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Last four months I couldn't use Zoom for video recording

channel2way
Newcomer
Newcomer

‎2022-02-11 05:04 AM - last edited on ‎2023-04-06 01:53 PM by Community Moderator | Employee

Dear Team,

 

I was not using your Zoom for meeting or recording for the past four months.  So now I request you to Kindly revert back the four months payment then I will start to pay from March.

 

I need to revert back the four months payment because I didn't use zoom for recording and any kind of payment options.  So please modify the amount structure and get back to me

Sorry for the inconvenience 

 

 

Topics:
0 Likes
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-02-11 08:12 AM

Hi @channel2way! Could you please contact our billing team about this at support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

 

Hope this helps 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes