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Last four months I couldn't use Zoom for video recording

channel2way
Newcomer
Newcomer

Dear Team,

 

I was not using your Zoom for meeting or recording for the past four months.  So now I request you to Kindly revert back the four months payment then I will start to pay from March.

 

I need to revert back the four months payment because I didn't use zoom for recording and any kind of payment options.  So please modify the amount structure and get back to me

Sorry for the inconvenience 

 

 

1 REPLY 1

Bri
Moderator
Moderator

Hi @channel2way! Could you please contact our billing team about this at support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

 

Hope this helps 🙂


Bri
Zoom Community Team
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