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Invoicing

jajuarez
Newcomer
Newcomer

have been charged twice for the zoom service I am using

I am the sole user of your services and my meetings never surpass 60 attendees

I do not understand this charges and I need to have my money back

I am enclosing the two invoices I have received for the same serv

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @jajuarez ,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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